Privacy Policy
We believe transparency builds trust. Here's how we handle your personal information when you work with us on NFT marketplace and platform development.
Last Updated: March 15, 2025
This policy applies to all services provided by Throballit and reflects current Thai data protection regulations.
Information We Collect
Project Information
When you reach out about NFT marketplace development, we collect details about your project vision, technical requirements, timeline expectations, and budget considerations. This helps us understand whether we're the right fit for your needs.
We also gather information about your existing digital assets, target audience, and any specific blockchain preferences you might have. This context shapes how we approach your project.
Contact and Business Details
We collect standard business contact information - names, email addresses, phone numbers, and company details. If you're based in Thailand or working with Thai regulations, we might need additional information to ensure compliance.
During our collaboration, we maintain records of our communications, project milestones, and technical decisions. These records help us deliver consistent service and resolve any questions that come up later.
Technical Data
Our website collects basic technical information like IP addresses, browser types, and how you navigate through our site. We use this to improve site performance and understand which content resonates with potential clients.
When working on your NFT platform, we handle technical configurations, user data structures, and blockchain integration details according to your project requirements.
How We Use Your Information
Everything we collect serves a practical purpose in delivering quality NFT marketplace development services. We don't collect information just to have it sitting around.
- Project planning and technical architecture development for your specific NFT marketplace needs
- Regular communication about project progress, technical decisions, and timeline updates
- Quality assurance testing and platform optimization based on your requirements
- Compliance with Thai regulations and international blockchain standards
- Ongoing technical support and maintenance of developed platforms
- Internal team coordination to ensure consistent service delivery
We never use your project information to compete with your business or share your technical specifications with other clients. Your NFT marketplace concept and implementation details remain confidential.
Information Sharing
We keep your information within our team unless there's a specific reason to share it. When we do share information, it's always with your knowledge and for legitimate business purposes.
Third-Party Services
NFT marketplace development sometimes requires integration with blockchain networks, payment processors, or cloud hosting services. When these integrations are necessary for your project, we ensure these partners meet appropriate security standards.
We might use project management tools, communication platforms, or development environments that temporarily store project-related information. We choose these tools carefully and configure them to protect your data.
Legal Requirements
Operating from Thailand, we comply with local data protection laws and international regulations that might apply to your NFT marketplace. If legal authorities request information related to regulatory compliance or legal proceedings, we respond appropriately while protecting your interests.
Your Privacy Rights
You maintain control over your personal information throughout our business relationship. These aren't just legal requirements - they're practical rights you can actually use.
Access Your Information
Request copies of personal information we hold about you, including project communications and technical specifications we've developed together.
Correct Inaccuracies
Update contact details, project requirements, or any other information that changes during our collaboration or becomes outdated.
Delete Information
Request deletion of personal information when our business relationship ends, subject to legitimate business needs and legal retention requirements.
Data Portability
Receive your project data in standard formats if you need to transition to another development team or take the project in-house.
To exercise these rights, contact us directly. We typically respond within 10 business days and work with you to address your specific needs.
Data Security
NFT marketplace development involves handling sensitive technical specifications and potentially valuable digital asset information. We take security seriously because your project's success depends on it.
Technical Safeguards
We use encrypted communication channels for project discussions, secure development environments isolated from public internet access, and regular security updates on all systems handling your information.
Project files and code repositories use version control systems with access logging, and we maintain separate environments for development, testing, and production work.
Access Controls
Only team members directly involved in your project can access your information. We use role-based permissions and regularly review who has access to what information.
When team members leave or projects conclude, we promptly revoke access credentials and transfer any necessary information to appropriate team members.
Incident Response
If we discover any security incident affecting your information, we'll notify you promptly with details about what happened, what information was involved, and what steps we're taking to address the situation.
Data Retention
We keep information for as long as it serves a legitimate business purpose or as required by Thai law. Different types of information have different retention periods based on their purpose and legal requirements.
| Information Type | Retention Period | Purpose |
|---|---|---|
| Project communications | 3 years after project completion | Support and warranty obligations |
| Technical documentation | 5 years after delivery | Maintenance and compliance records |
| Financial records | 7 years as required by Thai law | Tax and regulatory compliance |
| Marketing interactions | Until you opt out or request deletion | Business development communication |
When retention periods expire, we securely delete information unless you've requested extended retention for your own business purposes or legal requirements mandate longer retention.
International Transfers
While we're based in Thailand, NFT marketplace development often involves international blockchain networks, global payment systems, and cloud services with servers in multiple countries.
When your project requires international data transfers - such as connecting to Ethereum networks or integrating with global NFT platforms - we ensure these transfers comply with applicable data protection standards.
We'll discuss any significant international data handling requirements during project planning so you understand how and where your information might be processed.
Changes to This Policy
We update this privacy policy when our practices change, when new regulations take effect, or when we expand our services. The "Last Updated" date at the top shows when we made the most recent changes.
For existing clients, we'll notify you about significant changes through your preferred communication channel - usually email or project management platforms we're already using for your project.
New policies take effect 30 days after notification, giving you time to review changes and discuss any concerns with our team.
Questions About Privacy?
If you have questions about this privacy policy or how we handle your information, we're happy to discuss them.
Email: info@throballit.com
Phone: +66 73 362 497
Office: 23 206-207 Pracha-Uthit Rd 1, Tambon Ratsada
Mueang Phuket District, Phuket 83000, Thailand
We typically respond to privacy inquiries within 2-3 business days and work with you to address any concerns about how your information is handled.